Privacy Policy

This policy explains what personal information EVO Pest Control collects through this website, why we collect it and what we do with it. It applies to pestcontrolhammersmith.co.uk and to enquiries made through it.

This is a template policy prepared alongside the website. Review it with your own legal adviser and complete the operational details before the site goes live.

Who we are

EVO Pest Control, 1 Fulham Palace Rd, London W6 8AB. Telephone 07886 109682. We are the data controller for the personal information described here.

What we collect

When you use the enquiry form on this website, we ask for:

• Your name and telephone number, which are required so we can respond
• Your email address, if you choose to give one
• The type of property and the pest problem you select
• Anything you write in the message field

If you call us instead, we will take the details needed to understand and respond to your enquiry, which will normally include your name, contact number and the address of the property concerned.

Why we use it

We use the information you give us to respond to your enquiry, to arrange and carry out an inspection or treatment where you ask us to, and to keep a record of work carried out at a property. The lawful basis for this is our legitimate interest in responding to enquiries about our services and, where you go on to book work, the performance of a contract with you.

We do not sell your information, and we do not share it with third parties for their own marketing.

How long we keep it

Enquiries that do not lead to work are kept only as long as needed to deal with them and then deleted. Records relating to work carried out are kept for as long as we need them for business, accounting and legal purposes, and are then deleted.

Who we share it with

We may share your information with service providers who help us operate — for example website hosting, email or scheduling providers — and only to the extent needed for them to provide that service. We may also disclose information where we are required to by law.

Cookies and analytics

This website does not set advertising or tracking cookies of its own. If analytics or a third-party booking tool is added in future, this section should be updated to describe it and, where required, a cookie consent mechanism added before it is enabled.

The map shown on the contact and areas pages is embedded from OpenStreetMap. Loading it means your browser makes a request to that service, which will receive your IP address as part of the normal operation of the web.

Your rights

Under UK data protection law you have the right to ask for a copy of the personal information we hold about you, to have it corrected if it is wrong, to ask us to delete it, to restrict or object to how we use it, and to ask for it in a portable format. To exercise any of these, call us on 07886 109682 or write to us at the address above.

If you are not satisfied with how we have handled your information you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

If we change this policy we will update the date at the top of this page. Please check back occasionally.